Sales Lessons From New York City

April 25, 2012 Sales Tips

Spending some time in New York City might not seem like the place to get inspiration about customer service, but my experience is almost always inspirational. The conference I’m attending is for women entrepreneurs and is a very nurturing, energizing event – going against what I was ever told about coming from a small town [...]

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Sellers Can Learn About Luck From Caine’s Arcade

April 19, 2012 Inspiration

This week I was around hundreds of sales professionals from all walks of life. Quite often I asked them if they had seen the viral video, Caine’s Arcade yet. Nearly all of them said they hadn’t.  They each told me how busy they have been and don’t see things like this as I do via [...]

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Post Your Questions About Inside Sales Challenges

April 16, 2012 B2B

I’m spending the next three days at the largest International conference for Inside Sales Professionals at their annual Dallas Leadership Summit. If you are a sales leader, you should be here – and you might still be able to squeeze in by going to the AA-ISP website. (note: I am Co-President of the Boston Chapter). [...]

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Building Strategic Partners Video Interview by Jill Konrath of Lori Richardson

April 12, 2012 B2B

More than 3 years ago I was interviewed by B2B sales guru Jill Konrath. Not surprisingly, our conversation about building strategic partnerships is still current information (except that I’m based in Boston now). This is one of my favorite interviews and is about specific ideas around a simple way to grow revenues. Jill brings the [...]

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3 Productivity Tips for the Sales Pipeline

April 10, 2012 B2B

Are you a sales data naysayer? Think that metrics and measurement are “too confining” (that was a National Safety Council ad campaign back in the ‘70s about  wearing seat belts – because that’s how they were viewed, even though wearing them saved lives in most cases). Metrics and measurement save the lives of your sales [...]

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Discussion Continues on B2B Sales Influencers

April 4, 2012 B2B

With the amazing discussion we had on the first virtual roundtable on Sales Influencers, I’ll be moderating a second roundtable on Thursday, April 12 at 1PM Pacific / 4PM Eastern. We will build on the previous discussion as we hear from influencers Colleen Francis of Engage Selling, Anthony Iannarino of The Sales Blog, and Kelley [...]

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Sales Lessons and Pillow Talk

April 3, 2012 B2B

“Prospective Customers Don’t Always Know What They Need” For a long time, I used a contour bed pillow and thought it was great. It solved an issue of being more comfortable for my head and neck. The problem over time though became that I could never flip it over, like a standard pillow. I couldn’t [...]

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